Terms of Service
Terms of Service
Please read these terms before using www.orlunera.com or placing an order. Last updated: August 17, 2026.
Agreement to These Terms
By accessing the website, creating an account or purchasing from ORLUNERA, you agree to these Terms and the policies referenced on the site. If you do not agree, do not use the services.
Eligibility & Acceptable Use
You must be legally able to enter into a purchase agreement in your jurisdiction. You may not use the site for unlawful activity, fraud, unauthorized access, infringement, malware, scraping that disrupts the service, or abuse of other users.
Products & Information
We make reasonable efforts to present product photographs, colors, dimensions, closures and descriptions accurately. Screen settings and handcrafted or manufactured variation may affect appearance. Product availability, descriptions and prices may change without notice.
Orders, Prices & Payment
An order confirmation acknowledges receipt but does not guarantee acceptance. We may reject or cancel orders affected by pricing errors, suspected fraud, inventory issues, payment failure or legal restrictions. Customers must provide accurate billing, contact and delivery information.
Shipping, Returns & Cancellations
Shipping estimates are not guarantees. Delivery, customs and address issues are governed by our Shipping Policy. Returns, refunds and replacements are governed by the applicable Returns & Refunds and Returns & Refunds pages. Contact us promptly about changes; fulfillment may begin before a request can be completed.
Jewelry Use & Care
Jewelry is intended for personal decorative use. Keep small components away from children and pets. Stop wearing an item if irritation occurs. Follow care guidance and use closures as intended.
Intellectual Property & Submissions
Site text, graphics, branding and original content are protected by applicable intellectual-property laws. Reviews, photos or other submissions must be accurate, lawful and owned or authorized by the submitter.
Third-Party Services
Payments, analytics, delivery and other features may be provided by third parties with their own terms and privacy practices. We are not responsible for external sites outside our control.
Disclaimers & Liability
To the maximum extent permitted by law, the website and services are provided “as available.” We do not guarantee uninterrupted operation. Liability will not exceed the amount paid for the product giving rise to a claim, except where applicable law does not permit such limitation.
Indemnification, Severability & Changes
You agree to be responsible for losses arising from unlawful misuse or violation of these Terms. If one provision is unenforceable, the remaining terms continue. We may update these Terms by posting a revised date; continued use after an update constitutes acceptance where permitted.
Company & Contact
ORLUNERA is operated by WEI LING NETWORK TECHNOLOGY CO., LIMITED. Questions about these Terms may be sent to support@orlunera.com.